Shipping policy
Shipping Policy β Zainab.shop
Last Updated: October 17, 2026
At Zainab.shop, we are committed to delivering your orders safely and on time. Please read our shipping policy to understand how we process and deliver your purchases.
1. Order Processing Time
All orders are processed within 1β3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or busy periods, processing may take a little longer.
2. Shipping & Delivery Time
We aim to deliver your orders across Pakistan within the following estimated timeframes:
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Major Cities: 3β5 business days.
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Other Areas: 5β7 business days.
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order. Any available free shipping offers will be communicated on our website or through promotional campaigns.
4. Order Confirmation
After placing an order, our team may contact you by phone or email to confirm your order and delivery details. Please provide accurate contact information to avoid delays.
5. Order Tracking
If tracking is available for your shipment, we will share the tracking details with you once your order has been dispatched. You can use these details to follow your shipment's progress.
6. Incorrect Shipping Information
Customers are responsible for providing the correct name, phone number, and complete delivery address. Zainab.shop will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.
If you need to correct your address, please contact us as soon as possible. Changes cannot be guaranteed once an order has been dispatched.
7. Delayed or Lost Shipments
Although we work with courier partners to ensure timely delivery, delays may occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost, please contact us so we can assist you.
8. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and clear photographs of the item received. We will review your request in accordance with our Return and Refund Policy.
9. Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders and locations. If this option is offered at checkout, customers are expected to provide accurate information and be available to receive their orders.
10. Contact Us
If you have any questions about shipping, delivery, or your order, please contact us:
Store Name: Zainab.shop
Email: rajaqureshi@gmail.com
Thank you for shopping with Zainab.shop. We appreciate your trust and look forward to serving you!
Zainab.shop β Your satisfaction is our priority.